Our client profile includes:

Retail businesses                                                       

• Franchises                                                                                                       • Factory outlet chain stores

• Commercial and industrial businesses                                                       • Government agencies , both Local & State

• Hospitals, health care services, and medical office buildings                  • Restaurants

• Banks and Credit Unions                                                                              • Churches

• Schools                                                                                                            • Day care centers

• Property management                                                                                   • Realtors

• General contractors and builders                                                                 • Security Companies 

• Convenience stores                                                                                        • Grocery stores

We take security matters seriously. That is why all of our expert technicians are carefully screened to ensure complete customer satisfaction. All our technicians are licensed and fully insured. We pride ourselves on a highly trained staff. We are continuously sending our technicians for technical training to better prescribe security solutions for our valued customers.

When you go to a company like Premier Locksmiths you get the following benefits.

• A professional quote with no hidden charges

• Professional security advice from security technicians that average over ten years of experience.

• At Premier, we stand by our work and all parts and labour are backed with a full warranty of 12 months.

Q: What area do we cover?

A: We cover the greater Sydney region streching from Hornsby across to Penrith, all through Campbelltown and down to Wollongong.

Q: Is Premier Locksmiths a member of a recognised security association?

A: Yes. we are members of the Master Locksmiths Association of Australasia.

Q: Will Premier Locksmith provide commercial customers with proof of insurance?

A: Yes. If you require a certificate of insurance, just go to our certificate's page were you can print or down load copies of the relevant documents so that the job can proceed without delay.

Q: Will Premier Locksmith give a specific appointment time?

A: We value our customer’s time. That's why we strive to not only give you a specific appointment time, but to keep it. If we do run late, we will always call and give you the option to wait for us or re-schedule - whatever is convenient for you. 

Q: I can install the locks, why not just buy it at the hardware store and do it myself?

A: Products typically sold in hardware stores are residential quality at best, at worst the shelves are stacked with low end products meant to increase profits for the manufacturer and the retailer. High quality goods offer characteristics such as, pick and drill resistance, access control options, protection against the unauthorized duplication of keys. The question you have to ask is what is your time really worth?

Q: I have facilities management companies that take care of my locks, why isn't that sufficient?

A: Facility management companies are perfect for general maintenance items but when it comes to your security you don't want the à la carte service of a locksmith whose only qualification is that they gave the lowest bid. A simple master key system is a comprehensive solution to key control. When changes are needed because of a management change at the store or a lost key. The only way to make those changes correctly is to have the original master key chart available to you. Since the facility management company has several locksmiths on contract you may never see the same company twice. A broken safe or a compromised key will destroy your profits much faster than a broken light switch.

Q: What kind of guarantee does Premier Locksmith offer on parts and labour?

A: At Premier, we stand by our work and all parts and labour are backed with a full 12 months warranty. You never have to wonder about our commitment to the quality of our service.

Q: My landlord gave me the keys why should I get new ones?

A: It’s your stuff! When was the last time the locks were changed? If you don't know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.

Q: Why do I have to wiggle my keys in the lock to make it work?

A: As locks age over time, the pins in a lock cylinder tend to "wear" down causing your keys to stick and forcing you to "jiggle or wiggle" the key in the lock to make it work. Most likely the keys you were given have probably been "copied" several times and this, plus pin wear, can cause your lock to act like it is breaking.

Q: Why do you recommend locks that seem so expensive?

A: We have found through experience that you get what you pay for; nothing hurts more than having to replace a cheap lockset that has worn out prematurely. We here at Premier Locksmiths believe that you should only have to pay once for your security needs. Purchasing the very best hardware you can afford, will keep your security needs cost effective.

Q: Should I change locks after an employees leaves?

A: Yes, not only are you protecting your assets, but you are also protecting the ex-employee. If you have a problem and you did not change the locks, who do you look at? You cannot narrow down the list of suspects to only those in your employ. If you change the locks then you can eliminate the ex-employees as suspects, and concentrate on current key holders.

Q: Why would I want to install cameras in my workplace?

A: Not only will cameras help protect your property, but they could head off potential lawsuits (you could catch someone faking a "fall"). Theft and vandalism problems tend to decrease after cameras are installed. Your employees will begin to feel more secure in their environment after they realize that trouble makers will have a harder time sneaking in.

Q: Why not just call someone out of the phone book?

A: There are many reasons but the most important is consistency. No one wants to carry around four or five keys for the same job. With a random pick from the phone book you get an à la carte locksmith. With just a little bit of effort and planning you can have a master key system in your office that will be consistent and thoughtful. The requirement is a security partner that designs and maintains the system. Additionally everyone you have work on your locks has information about your locks, including the codes to cut your keys. The fewer number of people that have access to your system the better.

Q: What is the benefit of creating an account with Premier Locksmiths?

A: We offer attractive rates and benefits to our corporate / commercial / management companies and clients. Please contact us to find out what more we offer to our corporate / commercial / management companies clients.

Q: How do I open an account with Premier Locksmiths?

A: You can call either of our office's or send us an email through our contact us page requesting an account application form and one will be fowarded to you.